HMRC Invitation – GVMS User Research and Usability Testing

HMRC is seeking participants to take part in testing new GVMS features and assist with understanding how the design can be improved

Please see the HMRC invitation letter below:

GVMS User Research and Usability Testing

We’re testing new GVMS features with Hauliers who move goods from GB-NI to understand how we can improve the design. We need to speak to people who are responsible for the creation / management / editing of GMRs. Our aim is to make sure the GMR journey is quick and easy for users who are moving goods from GB-NI.

Who we want to speak to

  • Hauliers who move goods between GB-NI
  • SPS hauliers who move goods between GB-NI

We want to try to find users we haven’t spoken to before. This ensures we are designing services that work well for everyone.

What’s involved?

We’ll be running:

  • Informal interviews – so we can understand what you need from the service
  • Usability testing sessions on the new design – so we know how to improve it

Sessions can range from 45 minutes to 1 hour.

We welcome all feedback.

Sign up

If you’re interested in taking part please sign up using this link: https://signup.take-part-in-research.service.gov.uk/?utm_campaign=GVMS

Or, please email our GVMS User Researcher, Holly, to register interest: [email protected]