DEFRA | Share Your Feedback

Defra would like to invite Members to share feedback on a new service known as ‘Clone a Certificate’. This allows the direct cloning of Digital Export Health Certificates from TRACES into IPAFFS, specifically for live animals arriving into GB.

Users are invited to share their feedback on this service, so DEFRA can identify improvements for the future. The survey completion estimated to take around 3 minutes and it’s recommended shortly after trialling the service.

To be suitable, Members need to:

  • Import live animals into GB from EU member states that use TRACES
  • Use IPAFFS to submit import notifications

Please watch a full video walkthrough for CHED A and cloning a certificate here: CHED-A: How to make a CHED-A import notification on IPAFFS (youtube.com) or Members can skip straight to the cloning demo at 11 minutes 50 seconds.

For more information about the feedback survey, or for further research involvement with Defra please contact Cathryn Innocent.

For assistance using the service, please contact bordersandtradeimportqueries@apha.gov.uk