Company & Staff
IMPORTANT NOTICE: COVID-19: Continuity of service from BIFA
Due to ongoing Covid 19 disruption the BIFA offices have reduced staffing and some people working from home.
BIFA remains open for business and all of the key contacts below can be contacted using their email addresses. Please email the appropriate person and they will respond to you.
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British International Freight Association
Redfern House,
Browells Lane,
Feltham,
Middlesex
TW13 7EP
Main Switchboard: 020 8844 2266 | Main Email: bifa@bifa.org | Accounts Email: accounts@bifa.org
Media Enquiries (Jouralists only):
Ian Matheson - Impress Communications Ltd
This number should only be used if you are a bona-fide journalist; require a comment or information from BIFA; and have a new line of enquiry on topical issues that have not already received significant coverage by other media.
Tel: +44 (0) 7894 406762 | Email: info@impresscommunications
Secretariat:
Robert Keen - Director General
For enquiries relating to the BIFA Standard Trading Conditions (STC), Legal and Insurance issues.
Tel: 020 8844 3628 | Email: r.keen@bifa.org
Spencer Stevenson - Member Services Manager and Executive Director
For enquiries relating to Membership, Training, Website, IT Support, Information Communication and Complaints.
Tel: 020 8844 3634 | Email: s.stevenson@bifa.org
Robert Windsor - Policy & Compliance Manager and Executive Director
For enquiries relating to Maritime, Road and Dangerous Goods.
Tel: 020 8844 3633 | Email: r.windsor@bifa.org
Carl Hobbis - Training Development Manager
For enquiries relating to Freight and Customs Skills Training delivery and development. (For Aviation Security and Dangerous Goods enquiries refer to Spencer Stevenson or Ramandeep Sohal)
Tel: 020 8844 3632 | Email: c.hobbis@bifa.org
Accounts:
Susan Whelan - Finance Manager
For enquiries relating to accounts queries and facilities, plus enquiries for Robert Keen in his absence.
Tel: 020 8844 3628 | Email: s.whelan@bifa.org
Policy and Compliance:
David Stroud - Policy & Compliance Advisor
For enquiries relating to Airfreight, Aviation Security, IATA & CASS.
Tel: 020 8844 3637 | Email: d.stroud@bifa.org
Pawel Jarza - Policy & Compliance Advisor
For enquiries relating to Customs.
Tel: 020 8844 3638 | Email: p.jarza@bifa.org
Membership:
Sarah Milton - Member Services Administrator - Membership
For enquiries relating to Membership, Publication orders and FIATA documentation.
Tel: 020 8844 3635 | Email: s.milton@bifa.org
Training Administration:
Ramandeep Sohal - Member Services Administrator - Training
For enquiries relating to booking BIFA Training courses.
Tel: 020 8844 3625 | Email: r.sohal@bifa.org or bifatraining@bifa.org
Training Support:
For enquiries relating to specific Freight and Customs course worksbooks, Zoom links and BTEC homework.
Email: trainingsupport@bifa.org
Training Assessments:
For bookings and enquiries relating to BTEC Freight and Customs course assessments.
Email: assessments@bifa.org
Events, Media & Freight and Customs Training Admin:
Sharon Hammond - Training and Media Coordinator
(9am to 5pm Monday to Wednesday and 9am to 2:30pm Thursday & Friday)
For enquiries relating to BIFA Freight Service Awards, BIFAlink and Freight & Customs Training administration.
Tel: 020 8844 3629 | Email: s.hammond@bifa.org
Trainers - Freight and Customs:
Graeme Wilkinson - Trainer - Freight and Customs
For enquiries relating to Freight and Customs Skills Training delivery. (For Aviation Security and Dangerous Goods enquiries refer to Spencer Stevenson or Ramandeep Sohal)
Tel: 020 8844 3636 | Email: g.wilkinson@bifa.org
Claire Capaccioli - Trainer - Freight and Customs
For enquiries relating to Freight and Customs Skills Training delivery. (For Aviation Security and Dangerous Goods enquiries refer to Spencer Stevenson or Ramandeep Sohal)
Tel: 020 8844 3636 | Email: c.capaccioli@bifa.org
Elizabeth Sumner - Trainer - Freight and Customs
For enquiries relating to Freight and Customs Skills Training delivery. (For Aviation Security and Dangerous Goods enquiries refer to Spencer Stevenson or Ramandeep Sohal)
Tel: 020 8844 3636 | Email: e.sumner@bifa.org
Consultants to BIFA & Regional Representatives:
Carson McMullan - Regional Representative for Northern Ireland
Supporting Regional Members' meetings in Belfast.
Email: c.mcmullan@bifa.org
Mike Jones - Regional Representative for London West & the South West
Supporting Regional Members' meetings in Bristol, Gatwick, Heathrow, Solent and Stansted.
Email: m.jones@bifa.org
Len Hobbs - Consultant to BIFA for Scotland and the Borders (Temporarily covering Midalnds and the North)
Supporting Regional Members' meetings in Aberdeen, Glasgow and Tyne/Tees.
Email: bifa.scot@gmail.com
Paul Newman - Consultant to BIFA for Anglia, London East & the South East
Supporting Regional Members' meetings in East Anglia, Kent & East Sussex and London East.
Email: paul@pnauk.com
