Company & Staff

British International Freight Association

Redfern House,
Browells Lane,
Feltham,
Middlesex
TW13 7EP

Main Switchboard: 020 8844 2266 | E-mail: bifa@bifa.org

Secretariat:

Robert Keen - Director General 
For enquiries relating to the BIFA Standard Trading Conditions (STC), Legal and Insurance issues.
Tel: 020 8844 3628 | Email: r.keen@bifa.org

Spencer Stevenson - Member Services Manager and Executive Director
For enquiries relating to Membership, Training, Website, IT Support, Information Communication and Complaints.
Tel: 020 8844 3634 | Email: s.stevenson@bifa.org

Robert Windsor - Policy & Compliance Manager and Executive Director
For enquiries relating to Maritime, Road and Dangerous Goods. 
Tel: 020 8844 3633 | Email: r.windsor@bifa.org

David Stroud - Policy & Compliance Advisor For enquiries relating to Airfreight, Aviation Security, IATA & CASS.
Tel: 020 8844 3637 | Email: d.stroud@bifa.org

Mike Jones - Policy & Compliance Advisor
For enquiries relating to Airfreight, Aviation Security, IATA & CASS.
Tel: 020 8844 3643 | Email: m.jones@bifa.org

Pawel Jarza - Policy & Compliance Advisor
For enquiries relating to Customs.
Tel: 020 8844 3638 | Email: p.jarza@bifa.org

Carl Hobbis - Training Development Manager
For enquiries relating to Freight and Customs Skills Training delivery and development.
(For Aviation Security and Dangerous Goods training refer to Spencer Stevenson or Ramandeep Sohal)
Tel: 020 8844 3632 | Email: c.hobbis@bifa.org

Graeme Wilkinson - Trainer - Freight and Customs
For enquiries relating to Freight and Customs Skills Training delivery.
(For Aviation Security and Dangerous Goods training refer to Spencer Stevenson or Ramandeep Sohal)
Tel: 020 8844 3636 | Email: g.wilkinson@bifa.org

Claire Capaccioli - Trainer - Freight and Customs
For enquiries relating to Freight and Customs Skills Training delivery.
(For Aviation Security and Dangerous Goods training refer to Spencer Stevenson or Ramandeep Sohal)
Tel: 020 8844 3636 | Email: c.capaccioli@bifa.org

Elizabeth Sumner - Trainer - Freight and Customs For enquiries relating to Freight and Customs Skills Training delivery. (For Aviation Security and Dangerous Goods training refer to Spencer Stevenson or Ramandeep Sohal)
Tel: 020 8844 3636 | Email: e.sumner@bifa.org

Selina Doyle - Accounts Supervisor
For enquiries relating to accounts queries and facilities, plus enquiries for Robert Keen in his absence.
Tel: 020 8844 3628 | Email: s.doyle@bifa.org

Sharon Hammond - Training and Media Coordinator 
(Mondays to Thursdays only)
For enquiries relating to BIFA Freight Service Awards, BIFAlink and Training administration.
Tel: 020 8844 3629 | Email: s.hammond@bifa.org

Ramandeep Sohal - Member Services Administrator
For enquiries relating to booking BIFA Training courses and Membership.
Tel: 020 8844 3625 | Email: r.sohal@bifa.org

Sarah Milton - Member Services Administrator
For enquiries relating to Membership and booking BIFA Training courses. Tel: 020 8844 3635 | Email: s.milton@bifa.org

Marion Fisher - Member Services Support 
For enquiries relating to Publication orders and FIATA documentation.
Tel: 020 8844 3622 | Email: m.fisher@bifa.org

Consultants to BIFA:

Carson McMullan - Consultant to BIFA for Northern Ireland
Supporting Regional Members' meetings in Belfast.
Email: carsonconluce@aol.com

Mike Jones - Consultant to BIFA for London West & the South West
Supporting Regional Members' meetings in Bristol, Gatwick, Heathrow, Solent and Stansted.
Email: m.jones@bifa.org

Len Hobbs - Consultant to BIFA for Scotland and the Borders
Supporting Regional Members' meetings in Aberdeen, Glasgow and Tyne/Tees.
Email: bifa.scot@gmail.com

Paul Newman - Consultant to BIFA for Anglia, London East & the South East
Supporting Regional Members' meetings in East Anglia, Kent & East Sussex and London East.
Email: paul@pnauk.com

Paul Young - Consultant to BIFA for Midlands and the North
Supporting Regional Members' meetings in Humber, Liverpool, Manchester, Midlands and Yorkshire.
Email: youngyes@aol.com