Directors
![](https://bifa.org/wp-content/uploads/2023/07/Steve.jpg)
BIFA HQ, Feltham
Steve Parker
Director General
For enquiries relating to Governance, Health & Safety, and Human Resources.![](https://bifa.org/wp-content/uploads/2023/03/Robert.jpg)
BIFA HQ, Feltham
Robert Windsor
Member Policy & Compliance Director
For enquiries relating to advice and information on Maritime, Road and Dangerous Goods, BIFA Standard Trading Conditions (STC), Legal and Insurance.![](https://bifa.org/wp-content/uploads/2023/07/Spencer.jpg)
BIFA HQ, Feltham
Spencer Stevenson
Member Support Director
For enquiries relating to Membership, Training Administration, IT Support, Facilities and Complaints.![](https://bifa.org/wp-content/uploads/2023/07/Carl.jpg)
Remote
Carl Hobbis
Member Services Director
For enquiries relating to Freight and Customs Skills Training delivery and development. (For Air Cargo Security Training enquiries refer to Training Administration)![](https://bifa.org/wp-content/uploads/2023/06/Denise-Hill.jpg)
Remote
Denise Hill
Member Engagement Director
For any enquiries relating to member engagement activities such as regional member meetings and events.![](https://bifa.org/wp-content/uploads/2023/06/Robert-Keen-110px.jpg)
BIFA HQ, Feltham
Robert Keen
International Relations Adviser
Liaison with the global forwarder body, FIATA.Accounts
![](https://bifa.org/wp-content/uploads/2023/06/Sue-Wheelan-110px.jpg)
BIFA HQ, Feltham
Sue Whelan
Finance Manager
For enquiries relating to Finance and Facilities, plus enquiries for Steve Parker in his absence.Policy & Compliance
![](https://bifa.org/wp-content/uploads/2023/03/Robert.jpg)
BIFA HQ, Feltham
Robert Windsor
Member Policy & Compliance Director
For enquiries relating to advice and information on Maritime, Road and Dangerous Goods, BIFA Standard Trading Conditions (STC), Legal and Insurance.![](https://bifa.org/wp-content/uploads/2023/07/Igor.jpg)
BIFA HQ, Feltham
Igor Popovics
Policy & Compliance Adviser - Customs
For enquiries relating to advice and information on Customs matters.![](https://bifa.org/wp-content/uploads/2024/01/pawel-2.png)
BIFA HQ, FELTHAM
Pawel Jarza
Frontier Policy Manager
For enquiries relating to advice and information on Customs and general frontier matters.![](https://bifa.org/wp-content/uploads/2023/07/David.jpg)
BIFA HQ, Feltham
David Stroud
Policy & Compliance Adviser - Air
For enquiries relating to advice and information on Air Cargo, Air Cargo Security, IATA & CASS.![](https://bifa.org/wp-content/uploads/2023/07/Mike.jpg)
BIFA HQ, FELTHAM
Mike Jones
Policy Advisor - Sustainability & Environment
For any enquiries about environmental issues, and is responsible for the Sustainable Policy Group.Membership
![](https://bifa.org/wp-content/uploads/2023/06/Sarah-Milton-110px.jpg)
BIFA HQ, Feltham
Sarah Milton
Membership Supervisor
For enquiries relating to BIFA Membership, BIFAlink Mailing and Admin, Publication orders and FIATA documentation.Media Enquiries (journalists only)
![](https://bifa.org/wp-content/uploads/2023/06/Ian_Matheson_110px.jpg)
Remote
Ian Matheson
Impress Communications
This number should only be used if you are a bona-fide journalist; require a comment from BIFA; and have a new line of enquiry on topical issues that have notCommunications
![](https://bifa.org/wp-content/uploads/2023/06/Natalie-Pitts-110px.jpg)
BIFA HQ, Feltham
Natalie Pitts
Communications Manager
![](https://bifa.org/wp-content/uploads/2023/06/Brooke-Neilson-110px.jpg)
BIFA HQ, Feltham
Brooke Neilson
PR and Communications Officer
Training Administration
![](https://bifa.org/wp-content/uploads/2023/06/Ramandeep-Sohal-110px.jpg)
BIFA HQ, Feltham
Ramandeep Sohal
Training Administrator
For all enquiries relating to booking and payment for BIFA Training courses. Alternative email bifatraining@bifa.org.![](https://bifa.org/wp-content/uploads/2023/06/Sharon-Sampeys-110px.jpg)
BIFA HQ, Feltham
Sharon Sampeys
Training Administrator
For all enquiries relating to booking and payment for BIFA Training courses. Alternative email bifatraining@bifa.org.Training Support
![](https://bifa.org/wp-content/uploads/2023/06/Nezda-Leigh-110px.jpg)
Remote
Nezda Leigh
Training Support Administrator
For enquiries relating to booking BTEC Freight and Customs course assessments/exams, and the Young Forwarder Network (YFN).Training Delivery
![](https://bifa.org/wp-content/uploads/2023/06/Graeme-Wilkinson-110px.jpg)
BIFA HQ, Feltham
Graeme Wilkinson
Training Development Manager
For enquiries relating to Freight and Customs Skills Training delivery and development.![](https://bifa.org/wp-content/uploads/2023/06/Liz-Sumner-110px.jpg)
Remote
Liz Sumner
Trainer - Freight and Customs
(For Air Cargo Security Training enquiries refer to Training Administration)![](https://bifa.org/wp-content/uploads/2023/06/Claire-Cappaccioli-110px.jpg)
Remote
Claire Capaccioli
Trainer - Freight and Customs
(For Air Cargo Security Training enquiries, refer to Training Administration)Events
![](https://bifa.org/wp-content/uploads/2023/06/Sharon-Hammond-110px.jpg)
BIFA HQ, Feltham
Sharon Hammond
Events Executive
For enquiries relating to the BIFA’s Events (Freight Service Awards, Virtual Young Forwarder Network (YFN) events, Multimodal) and BIFAlink magazine enquiries.![](https://bifa.org/wp-content/uploads/2023/06/shelby-2.png)
BIFA HQ, Feltham
Shelby Merchant
Events Assistant Apprentice
For enquiries relating to the BIFA’s Events (Freight Service Awards, Virtual Young Forwarder Network (YFN) events, Multimodal).Member Engagement
![](https://bifa.org/wp-content/uploads/2023/06/Denise-Hill.jpg)
Remote
Denise Hill
Member Engagement Director
For any enquiries relating to member engagement activities such as regional member meetings and events.Management
![](https://bifa.org/wp-content/uploads/2023/07/Jamie.jpg)
BIFA HQ, FELTHAM
Jamie McKean
Management Trainee
Whilst gaining experience in the association’s activities, Jamie will be responsible for key projects.Consultant To BIFA & Regional Representatives
![](https://bifa.org/wp-content/uploads/2023/07/Andrew.jpg)
Northern England & the Midlands
Andrew Melton
Regional Representative
Supporting all BIFA Members and administrating Regional Meetings in Northern England & the Midlands.![](https://bifa.org/wp-content/uploads/2023/11/Chris-Curtin.png)
Scotland
Chris Curtin
Regional Consultant Representative
Supporting all BIFA Members and administrating Regional Meetings in Scotland.![](https://bifa.org/wp-content/uploads/2023/09/Paul-Cunningham.png)
South and South West
Paul Cunningham
Regional Representative
Supporting all BIFA Members and administrating Regional Meetings in the South and South West.![](https://bifa.org/wp-content/uploads/2023/03/Paul.jpg)
Anglia, London East and South East
Paul Newman
Consultant to BIFA
Supporting all BIFA Members and administrating Regional Meetings in Anglia, Central and East London and the South East.![](https://bifa.org/wp-content/uploads/2023/11/Shauneen-McConville.png)
Northern Ireland